Job Overview

The Executive, Risk & Fraud Management is a critical extension of the core Risk & Fraud Management team, dedicated to supporting seamless operations through focused investigations, trader engagement, and collaboration with external teams. This role requires a self-motivated individual with strong analytical skills, keen attention to detail, and the ability to work independently while ensuring exceptional accuracy. Your proactive approach and dedication to risk mitigation will play a key role in safeguarding business operations.

Key Responsibilities

• Conduct comprehensive investigations into client accounts to identify anomalies, verify authenticity, and ensure compliance with company policies while maintaining a high degree of accuracy.
• Work independently on assigned tasks, demonstrating self-motivation and accountability in delivering quality outputs.
• Ensure precision and thoroughness when analyzing account information and documenting findings, meeting audit quality expectations.
• Perform trader check-in calls, engaging directly with clients or traders during the verification process, and provide detailed reports on findings.
• Collaborate with cross-functional teams to address client queries efficiently, ensuring timely and effective resolution while fostering strong interdepartmental communication.
• Proactively monitor account-related risks and implement measures to mitigate potential fraud or discrepancies, maintaining high standards of accuracy.
• Identify inefficiencies in workflows, propose improvements, and utilize innovative tools to optimize processes and achieve company objectives.

Required Qualifications

• Bachelor's degree in Business Administration, or a related field.
• Proficiency in Microsoft Excel, Google Sheets, and data visualization tools like Power BI or Metabase.
• Strong analytical skills to interpret complex data, identify patterns, and draw actionable insights.
• Exceptional verbal and written communication skills in English to facilitate collaboration and client interactions.
• Familiarity with AI tools and process automation to enhance productivity and streamline workflows.

Preferred Skills

• Ability to work independently and remain self-motivated, ensuring tasks are completed with minimal supervision.
• Commitment to maintaining accuracy and delivering high-quality results under tight deadlines.
• Creative problem-solving abilities with a proactive approach to identifying innovative solutions.
• Strong interpersonal skills with the ability to build relationships in diverse environments.
• A results-oriented mindset, with a focus on maintaining the platform’s integrity through diligent risk management practices.

Benefits

We offer a competitive salary aligned with industry standards in Sri Lanka, along with a comprehensive benefits package that includes birthday leaves, professional development training, events and engagement programs, and global exposure. At NEXT Group, we foster a performance-driven culture, encouraging you to move fast, chase excellence, and thrive in a professional, balanced work environment within a global organization.